If you are transporting persons to Canada that are not NEXUS members: you must arrive at a marine telephone reporting site (Bertie Boating Club or Buffalo Canoe Club) and immediately call the Canadian Telephone Reporting Centre at 1‑888‑226‑7277. Only the captain may leave the boat until authorization is given by the CBSA.

• The captain must call the NEXUS Telephone Reporting Centre (TRC) at: 1-866-99-NEXUS (1-866-996-3987);
• Provide advance notice to the CBSA at least 30 minutes (minimum) and up to four hours (maximum) before arriving in Canada. The captain must provide to the TRC:
• an estimated time of arrival (ETA);
• the name and location of the approved landing site of arrival (Bertie Boating Club and the Buffalo Canoe Club are “designated sites”);
• the registration number and/or the name of the boat;
• the full name, date of birth and country of citizenship and/or permanent residence status for all NEXUS members on board;
• the destination, purpose of trip and length of stay in Canada for each passenger; and
• passport and visa details of passengers when applicable or required;
• Ensure all passengers have photo identification and proof of citizenship, permanent residence status and/or other immigration status documents when applicable or required; and
• Declare all goods being imported, including currency information.

If any information changes before your arrival, contact the NEXUS Telephone Reporting Centre. As proof of presentation, you will receive a report number for your records. You must produce this number when asked to do so by border officials.  If a border official is not at the specified landing site to meet the boat at the reported ETA or actual time of arrival, the individuals who have reported may proceed to their intended final destination. 

Declaring Goods

If you are a Canadian resident and you are importing goods for your own personal use, you must report these items to a CBSA officer by contacting the NEXUS Telephone Reporting Centre at 1-866-99-NEXUS (1-866-996-3987).

If you are a U.S. resident and you are importing goods for your own personal use, you must report these items to a CBSA officer by contacting the NEXUS Telephone Reporting Centre at 1-866-99-NEXUS (1-866-996-3987).

If you have goods that exceed your personal entitlement, you will be advised of the necessary procedures by a border services officer from the Telephone Reporting Centre.